Privacy Policy — your data is safe with us

1111bk com One of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right — not just a legal obligation.

This Privacy Policy clearly explains what information we collect when you use our website and mobile platform, why we collect it, how we use it, and how you can maintain control over your data.

Our Privacy Policy is written in plain, easy-to-understand language so every user can follow it. If you have any questions, feel free to reach out to our support team at any time.

1111bk com Three types of information are collected — details provided during registration, data collected automatically while using the platform, and information submitted for identity verification.

We only request sensitive information such as your National ID number when identity verification is legally required.

We use the data we collect only for specific, legitimate purposes. 1111bk com Uses your information for the following purposes:

• Account creation, management & verification
• Processing deposits, withdrawals, and financial transactions
• Customer service and support
• Prevention of fraud, money laundering & misuse
• Ensuring Responsible Gaming
• Compliance with Applicable Laws
• Improving platform quality and user experience
• Sending promotional offers with your consent

We retain your information only for as long as necessary. All data is kept for the duration your account remains active.

• After account closure, core data may be retained for up to 5 years for legal compliance
• Financial transaction records are retained in accordance with anti-money laundering laws
• Log files are typically deleted after 90 days
• Once marketing consent is withdrawn, your data will no longer be used for that purpose

After the retention period, data is securely deleted or anonymized so it can no longer be linked to you.

1111bk com This website uses cookies — small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required for login sessions and security — these cannot be disabled
• Functional Cookies: To remember your preferences (language, theme, etc.)
• Analytics Cookies: To understand user behavior — only activated with your consent

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

We never sell your data. However, it may be shared with third parties in the following limited circumstances:

• Payment Providers: Minimal information is shared with Mobile Pay, Nagad, and Rocket solely to process transactions
• Legal Authorities: In response to a court order or legal obligation
• Fraud Prevention: With authorized agencies to prevent fraud
• Business Transfer: You will be notified in advance in the event of a merger or acquisition

All third parties are required to comply with our privacy standards. They may only use your data for the specified purpose.

1111bk comYou have full control over your data on. You can exercise the following rights at any time:

• Right to Access: You can view the personal information we hold about you
• Right to Rectification: You may request corrections to any inaccurate information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You may request a temporary suspension of how your data is processed
• Right to Portability: You may request a copy of your data in a machine-readable format
• Right to Object: You may opt out of marketing communications at any time

1111bk com Strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If we become aware that anyone under 18 has provided us with personal data, that information will be deleted immediately and the account will be closed.

We use industry-leading security measures to keep your information protected.

• 256-bit SSL/TLS encryption on all data transfers
• Passwords are stored using bcrypt hashing
• Two-Factor Authentication (2FA) available
• Regular security audits and penetration testing
• Automatic alerts for suspicious login attempts
• Limited staff access and a strict permissions policy

That said, no online system can guarantee 100% security. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

We may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or an on-platform notice.

• The date of any changes will be noted at the top of the page
• 30 days' advance notice will be given for any significant changes
• Continued use of the platform after any changes constitutes acceptance of the updated policy

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We're always here to help.

• Live Chat: Directly through the platform — available 24/7
• Email: support@1111bkcom.com
• Response Time: Usually within 24 hours

Our FAQ page Get answers to common privacy questions. Visit our Responsible Gaming You may also visit this page.